WPWeb Infotech Pvt. Ltd delivered the project on time and within expectations. The partners held their weekly follow-ups on Skype. The vendor’s team was described as professional and had delivered a complicated project on time and on budget as requested.
I downloaded the company’s WooCommerce PDF Voucher plugin and while testing out its functions, we noticed something about the voucher redemption process that we’d like to tweak. Having almost no experience in web development, we immediately sought out the company’s customer support and boy am I amazed.
Within just 3 hours of reaching out to their support team, they quickly got back to us which was then followed by prompt, warm and professional support that spanned over 6 working days. During this process, the support team patiently guided me in what I needed to do and know. Despite having more questions and requests for the plugin, the support team patiently tended to all my queries in an unwavering and friendly manner. In addition, the team also provided timely updates on their progress without me asking, which I felt was very professional of them as it provided great reassurance for me as a client.
Overall, I am pleased with the customer support I received and I would surely recommend this company’s products to all of you out there.
The final plug-ins worked well, and WPWeb was always available to troubleshoot when needed. They managed the project using Asana, which made them easy to work with.
Since the launch of the live site, traffic has increased over time. Also, WPWeb Infotech reduced the time spent on editing the site and the number of project changes. They were in daily conversations with the client, with a weekly project timeline of deliverable reviews.
I needed a custom plugin for my website and I am glad I chose to work with them. All communication was smooth and they immediately understood what I needed. They even made suggestions to improve what i was trying to accomplish with the custom development at no additional cost. They are very patient and clarify any doubts that may arise with the work.
Excellent support and excellent work. I am happy that i worked with them and definetly will work with them again.
They go the extra mile for you. I am satisfied with the customer service of WPWeb Infotech I received and would unquestionably recommend this company’s products and services to anyone out there.
Working with this great team for more than 2 years now and it’s been a very pleasant collaboration.
This team is highly proactive with professional and solid domain knowledge in all aspects of WordPress development and EDD customizations.
WPWeb Infotech Pvt. Ltd has resolved the issues within the established timeframe. They ensure an efficient workflow by communicating regularly and remaining responsive throughout. They impress the client with their professional and personable approach and extensive development expertise.
I ordered a gateway plugin for my WordPress site. I needed a custom solution that was not part of the prepackaged product. I received great support and a custom solution that worked flawlessly. I honestly couldn’t be happier and will definitely continue to use WPWeb.
Excellent support & service that meets all the timelines… Highly recommended for seamless process
Everything went as planned — in fact, the project was completed in a matter of days. The WPWeb Infotech Pvt. Ltd worked efficiently, delivering quality services in a timely manner. They were also very reliable, addressing any questions or requests promptly.
I’ve been using one of their plugins for some months now and it’s helped my website inmensely. It works seamlesly with my store, and thei’ve even helped me with a few custom functions to make the experience even better! their customer support has been very helpful, and very fast with their responses, and the comunication has been very smooth.
Besides answering VERY fast, they solved a conflict problem that was NOT their fault and it all happened even AFTER support period was over. If someone deserves a great rating that’s these guys. Seriously, I will look for other products they have when I need to buy any other plugins. Thank you so much for your professionalism, keep it up like that and you will be very successful. Working with quality is NOT easy and it takes a lot of work, but with much dedication comes great rewards and if you keep it up like this, you are on your way for great things. 🙂